Quality Management

TA YA has implemented the ISO 9001 Quality Management System to strengthen its quality management practices and has established a Quality Assurance Manual to execute the policies and requirements of the system. The Manual ensures that products meet customer requirements and comply with relevant laws and regulations. Through the effective operation of the quality management system, the Company aims to maintain appropriate and efficient quality management and prevent the occurrence of nonconformities.
 

Quality Management Policy

To ensure that the Company's product performance, safety, delivery timelines, and control of hazardous substances meet customer requirements. Management at all business units of TA YA is responsible for upholding the Company's quality policy, committing to meeting customer requirements and continuous improvement, and faithfully assuming responsibility for resolving all customer issues and concerns.

The Company actively communicates and enforces strict compliance with international standards, including ISO 9000 and IATF 16949 quality management systems, as well as IECQ/QC 080000 hazardous substance process management and related requirements, to ensure that product safety and performance meet customer expectations and fulfill the quality policy. The appropriateness of the quality policy is reviewed regularly through management review meetings, and the policy is disclosed to relevant stakeholders as necessary.

 

Audits of the Quality Management System

TA YA conducts internal audits in accordance with the Internal Audit improvement of product and service quality. Procedure to evaluate the implementation and effectiveness of the quality management system. Both scheduled and unscheduled audits are carried out across departments to ensure proper integration of management system requirements. In addition, product audits are performed at appropriate stages of production and delivery to verify compliance with specifications, including product dimensions, functionality, packaging, and labeling.

TA YA's quality management system undergoes independent external verification and has obtained valid certifications for ISO 9001 and ISO/IEC 17025 (testing laboratory accreditation).
 

Quality Management Training

TA YA provides systematic training to ensure that all internal stakeholders understand their roles and responsibilities within the quality management system. Through new‐employee orientation and ongoing internal communication, personnel are trained on the quality policy, quality objectives, their contribution to QMS effectiveness, and the consequences of nonconformance.

The company implements a structured training program that includes: (1) pre-employment training, (2) on-the-job training, (3) professional/ technical training, and (4) supervisory training. These programs ensure employees are equipped with the necessary skills, comply with operational and quality requirements, and support continuous improvement of product and service quality.